Customer Support Done Right
I've called tech support dozens of times over the past 30 years of using computers and software, so today was a special delight when customer support was able to help…
Apple’s Multi-Key Madness
Apple is well known for making hardware and software that is intuitive and easy to use, however once you take the plunge with an app like iTunes you quickly discover…
Mac OS X – Mountain Lion, 10.8.1
I use both Windows and Mac OS X every day, so have become accustomed to how Windows must restart after updates. To my surprise the latest Mac OS X release…
Bad Checkout Experience
I love gizmos and when I found a new Linux-based computer for just $35.00 I had to get one, it's called the Raspberry Pi: The company that builds the computer…
Windows 7 Has 16 Updates on August 16
Complex software like Windows 7 and Microsoft Office are constantly being updated to do a few things: Fix bugs Remove security loop holes Protect us from new security threats I…
Choosing Bundles: TV, Internet, Phone
Every week I receive an offer from multiple telecom companies trying to sell me bundles for: TV, Internet and Phone. One local telecom company called Hood Canal Communications wanted to…
Flakey Internet Woes
I love the high speed of Frontier FiOS where I can get upload and download speeds of 20+ Mbps that make me more efficient at work: www.speedtest.net I've been…
Removing SimCity Social from Facebook
I use Facebook every day in my business and personal life with great results, however I don't like to see a dozen requests per day to play SimCity Social. Normally…