Managing Facebook for Your Business

Written: May 16, 2015

I use Facebook every day for both personal and business use, and recently saw something odd on a business page that I manage for the Tualatin VFW. It turns out that visitors can use Facebook to check-in to your business from a mobile device when GPS is turned on, and that is exactly what a visitor did, they checked-in at the Tualatin VFW and left a link to a YouTube video. Somehow, when you clicked that YouTube video link it redirected me to a pornographic web page instead. Big surprise.

Tualatin VFW on Facebook

 

As an Admin for that Facebook page I was shocked to find such an offensive link, and then went back into Facebook, located the offensive check-in with link, clicked in the upper-right hand corner and selected: Report post

Report Post on Facebook

 

Within several hours of reporting this offensive post with link, I did receive confirmation from Facebook that they have indeed removed that post from our Page:

Facebook reply after removing an offensive post

 

The final confirmation from Facebook was a notification of what happened, and their action to remove the offensive post:

Facebook confirmation

If you ever see a Post show up on your Facebook Page and it is offensive, or contains a link to offensive content, then please go ahead and report that post so that Facebook will remove it. The last thing that you want is for visitors to your Facebook Page to be offended.

This is kind of a rare occurrence because this is the first time it’s happened to me after using Facebook Pages for years. It may be that this person who posted the offensive link had his Facebook account hacked, and that the thieves were really at fault here. In either case I have acted quickly to remove the offensive content.

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Even LinkedIn Has Bugs

Written: April 21, 2015

I used LinkedIn for both a personal account and a company page, so one of the first things that I do after meeting a new person and receiving their business card is to connect with them on LinkedIn. Yesterday I met Kate Johnson from LegalShield, and sent her a request to connect which she did. When I used LinkedIn and searched for her profile this morning, I expected the status to say that we were connected however I saw the familiar blue Connect button still displayed indicating that we weren’t connected yet.

Kate Johnson - LinkedIn

 

Looking at the fine print under the Relationship tab it does indeed say that we were connected on 4/21/2015, but the bug persists in showing the blue Connect button. So even high-tech companies like LinkedIn have bugs in their cloud-based software as a service.

I recommend that you consider using LinkedIn as a way to showcase both your own professional accomplishments and those of your company also. Even with the occasional bug LinkedIn is still quite a useful networking tool that builds awareness for both you and your company.

What Happened When My Laptop Died, Twice

Written: April 9, 2015

Over the past few decades I’ve owned laptops from Zenith Data Systems, Toshiba, Dell, HP and Apple. I’ve known that the reliability of laptops in particular is quite low because of how tightly packed the components are, leading quite often to heat-related failures in the CPU, GPU, DRAM or other chips mounted on the logic board. Last week my 2011 MacBook Pro with 17″ display decided to flake out and stop working after annoying graphical glitches and constant freezes and reboots.

Failing Graphics on a 2011 MacBook Pro

Failing Graphics on a 2011 MacBook Pro

Thankfully, I’ve been watching the Apple forums and heard about an official program dubbed, “MacBook Pro Repair Extension Program for Video Issues“. It turns out that the graphics chip is attached to the logic board with lead-free solder, and that if not applied properly will eventually begin to fail after so many heat and cool cycles.

Related – A Brief History of the Apple MacBook Pro

I did a quick Google search for, “lead free solder failures” and it returned some 940,000 results, so this is a big topic not just limited to Apple’s MacBook Pro product.

Sn/Ag/Cu/Sb Failure with Voids in Crack

Sn/Ag/Cu/Sb Failure with Voids in Crack

Some related articles about lead-free solder failure:

AMD Radeon GPU on a MacBook Pro

AMD Radeon GPU on a MacBook Pro

Prior to the Apple repair program you had a few choices:

Apple is wisely offering to repair at no cost to the owner affected MacBook Pro laptops that were sold from February 2011 and December 2013:

To see if your MacBook Pro qualifies, see what year your laptop is by clicking on: Apple> About This Mac

About this Mac

I was able to phone my local Apple store at Bridgeport Village, confirm my serial number, then make an appointment with the Apple Genius Bar to drop off the laptop. Since I wanted to keep working while my 17″ MacBook Pro was being repaired, I decided to buy a used 15″ MacBook Pro from a local Craigslist listing. After just five days of use my 15″ MacBook Pro died this morning in the same manner as my 17″ in for repair, so today was not a fun day for me. I traveled to my Apple store with the dead 15″ MacBook Pro and the Genius Bar guy noted, “Oh, your 17″ is back from repair”. Now that was perfect timing, so I’m typing this blog on my recently repaired 17″ MacBook Pro, and waiting for my backup 15″ laptop to be repaired in about a week for the same failure mechanism.

Related – A Brief History of Chip Design at Apple Computer

I’m not sure of the exact economic cost to Apple for implementing this MacBook Pro repair program, but online there was a petition started to recall these failing MacBook Pro computers and over 38,000 people had signed it. In California and Canada class action lawsuits have also been filed to address this consumer product failure. Let’s take a guess and say that up to 100,00 MacBook Pro owners have this work done and that it costs Apple $500 to repair each unit, that would make the cost about $50 Million, and maybe it will also stop the two class-action lawsuits.

The one Apple person that I spoke to on the phone about my failing laptop wanted to know if my machine was stock or had been modified. I admitted that I had replaced the hard disk drive with a Samsung 500 GB SSD, and upgraded the DRAM to 16 GB. At first he wanted me to return all components to stock, but I pushed back and pointed out that my SSD used less power than a hard disk drive, and actually made my laptop run cooler, plus the DRAM was testing OK and was not causing these failures. He finally relented, and said that he was making an exception for me. Uh huh.

Related – A Brief History of the Apple iPod

The good news is that Apple is the largest consumer electronics company in the world, and they finally decided to help out distressed MacBook Pro owners like myself by admitting that there was a reliability issue, then offering a free repair program. I’m still undecided if I will continue to buy Apple products because it has been such a hassle for me to have two failing MacBook Pro laptops plus an iPad 2.

My iPad 2 was out of the 2 year Apple Care warranty period, and it continued to freeze and reboot sporadically. Maybe I just have to wait long enough for Apple to have a free repair program my iPad 2, just like the MacBook Pro.

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Using Google Forms and WordPress

Written: March 27, 2015

The Tualatin Chamber of Commerce has an annual event called Celebrate Tualatin where there are awards given to members within multiple categories. There are two ways to nominate a person:

For the online form task we decided to use Google Forms, because of how easy it is to visually create a Form and it collects all of the responses made by people nominating. Here’s what the finished form looks like:

Google Form

To create the form you login to Google Docs and add a new Form, then start to fill in the details:

Initial Google Form

 

I gave our form a Title, and the first question was a Multiple Choice with six options, and it’s a required question:

Form title

 

All of the remaining questions were Text fields, and there are many other choices for the type of field that you can have:

Field types

 

It’s easy to rearrange questions by just moving your cursor over the question, then dragging and dropping to a new location:

Question hover

 

We wanted to be notified by email whenever a new nomination was made with this form, so we installed an Add-on called “Form Notifications”:

Form notifications

 

When a form is filled out, then our recipients get an email notification and a Google spreadsheet is updated with the new info:

Google response spreadsheet

 

To get this form into a WordPress page or post, while in Google Docs we choose: File> Embed

Google file embed

I just Copy this HTML code, then in WordPress I edit my Post, view in Text mode, then Paste:

Paste Google form into WordPress

 

There you have it, how to make a Google Form and embed it inside of your WordPress page or post. Enjoy building your forms and analyzing the results in Google Docs.

 

 

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