Written: April 30, 2017

Nest Thermostat

Nest Thermostat – Not So Friendly

My wife exclaimed, “Our thermostat won’t do what I want it to anymore. It’s time to replace it.”

She was referring to our 20+ year old Honeywell thermostat that came with our home. I agreed and had already researched the new crop of “Smart Thermostats”, deciding to go with the chic Nest unit, now owned by Google. My local Home Depot store had it in stock, although I had to visit the Service Desk to actually get the unit because they don’t keep them out in the open, just in case a thief wants to walk out of the store with one.

Nest Thermostat

Nest Thermostat

Removing the old thermostat and mounting the new Nest was straight forward, however during the setup process the Nest device tried to connect or our WiFi called PAYNE. First attempt to connect was met with the error message, “Failed to connect”. OK, so I re-type the password, still no connection. Next I tried a second network named PAYNE-5G, same issue of “Failed to connect” for two attempts.

I visit the Next web site, find the support page, and give them a phone call. The recorded voice says that I have to wait about 10 minutes. No problem. On the web I visit their FAQ section and click around on WiFi issues, where they have six recommendations, none of which helps my unit to connect. After 10 minutes my support phone call is abruptly disconnected, having never reached a live person. Huh, this is not going well today.

Then I started to wonder why the Nest device couldn’t connect to WiFi, maybe I could change something on my WiFi router to make it all better, so I login to my router and notice that I can choose which Channel my WiFi is using. So I change from channel 3, to 4 to channel 5. Bingo, because now I could finally connect the WiFi on the Nest device to my home network. No thanks to the Nest phone support system or their web site FAQ, I had to figure it out myself and that took about 60 minutes of sleuthing and trying various combinations of settings.

Now that the new thermostat is installed and working I’m supposed to achieve some energy savings as this system learns our heating and cooling habits and preferences. I also applied for $50.00 cash back from the Energy Trust of Oregon, so that will help sweeten the deal a bit. Our family can also use an App on our Android phones to view the thermostat settings and control it remotely, kind of cool. We have officially started to build our Smart Home, so let’s see where this journey takes us.

Eco mode for energy savings

Eco mode for energy savings

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