Written: September 7, 2016

Even PayPal Has Bugs

I use PayPal both in my business and for personal financial transactions because it is so easy to use, especially compared to a credit card. With PayPal I can checkout with just my email and password, however with a credit card I need to supply much more information:

So just from a pure typing viewpoint using PayPal will save you time over using a credit card with every use.

Is PayPal perfect? No. Just today I received a $400 payment, so I logged in and planned to transfer that money into my bank account but was greeted with an odd sight because my balance should’ve said $400, instead it showed no balance:

 

paypal-bug

I’ve never seen this bug before, so I went looking for support and a phone number to call:

call-us

 

I was on hold for just a few minutes and then the support person listened to my bug report, acknowledged that it was a real bug and that PayPal engineers were working to fix the bug, so I just get to wait for my account balance to appear again.

After one day of patiently waiting the techs at PayPal have fixed the bug and my account balance is now correct. See, patience is a virtue..

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PayPal scam

PayPal and Fubar

I signed up years ago for PayPal because it was an easy way to make and accept payments online at sites like eBay, so when I get an email from PayPal I do pay attention. At first glance this email appears to be legitimate because of the layout, PayPal logo, and boilerplate footer content.

PayPal scam

My first suspicion came about because this email didn’t have my First and Last name included, and I know that PayPal always uses that information when they communicate with me. Secondly, when I hover my mouse over the link for try again it goes to some other website not related in any way to the real PayPal:

Try again

 

Same problem with the second link for send us an email, it doesn’t go to a PayPal site.

send us an email

 

The final detail to reveal that this is really just a phishing scheme designed to steal my credentials is the Login button:

send us an email

Double check any email supposedly coming from PayPal, and if the links don’t have paypal.com in them, then it’s just another phishing scheme to steal your identity.

There is a new site called Fubar that is supposed to be an online bar and Happy Hour, and I started to receive emails claiming to be from Fubar that looked rather plain:

Fubar

Since there were no graphics, no logos and not much formatting I decided to check out the links by hovering my mouse over fubar.com:

fubar link

Sure enough, yet another phishing scam because the link has nothing to do with fubar.com. Besides, my drinking and dating days are long gone as I am 27 years sober and married 33 years.

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PayPal Phishing

Yet Another PayPal Phishing Scheme

I’ve been a user of PayPal since the very first days, enjoying how easy it is to send and receive money by email using my credit card or bank accounts. With success comes imposters who want to trick you into believing that they are PayPal, when in fact they are scammers sending out official-looking emails that look a lot like a real PayPal message. Here’s an email that I received today from a scammer:

PayPal Phishing

The logo looks official, but there are a few things that stand out to tell me that it’s a phishing scheme instead:

  1. The from address should be service@paypal.com, but it isn’t.
  2. The first letter in the first sentence isn’t capitalized.
  3. The spacing on the sentences and paragraphs aren’t right
  4. They don’t show my first and last name.

The final two clues that this is a fake are the From email address:

From PayPal email

And the hyperlink in the email is not going to any secure paypal.com address:

PayPal hyperlink

So the moral of this story is to continue using PayPal, however just double check any email from a financial institution like PayPal before blindly clicking the hyperlink. If I were to click this phishing hyperlink I’d end up at a site that would request my login credentials, giving them directly to the bad guys, who would then probably lock me out of my PayPal account and siphon off any of my PayPal funds or worse yet, get into my linked banking accounts.

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