Tualatin Library Foundation

Written: February 12, 2013

Donna volunteers with the Tualatin Library Foundation and we met tonight along with Wayne and Hamish to have a tutoring session on how they could update their own website. Each person brought a laptop, signed into their WordPress site, and then the group learned how to:

It was a very productive working session and now they have the confidence and experience to grow their web site and reach their audience effectively using the web.

Updating Microsoft Office 2011 on a Mac


I like to keep my software up to date and just updated to Microsoft Office 2011, release 14.3.1. If you want your updates to be fast, then you’re in for a surprise. The first dialog tells me the name, release date and size of the update:

Screen Shot 2013-02-12 at 8.56.51 PM

Next, the update gets downloaded from Microsoft:

Screen Shot 2013-02-12 at 8.57.08 PM

I am welcomed to the installer:

Screen Shot 2013-02-12 at 8.58.40 PM

The software License agreement which nobody reads, unless of course you’re a lawyer or proof-reader:

Screen Shot 2013-02-12 at 8.59.03 PM

An obligatory agreement:

Screen Shot 2013-02-12 at 8.59.15 PM

319MB is a lot of space for an update:

Screen Shot 2013-02-12 at 8.59.26 PM

Oops, I have a few Microsoft apps open, time to close those:

Screen Shot 2013-02-12 at 8.59.45 PM

Password required, just in case I’m not me:

Screen Shot 2013-02-12 at 9.00.57 PM

Yeah, we start to install:

Screen Shot 2013-02-12 at 9.01.18 PM

I forgot to show you the screen where it tells me “One minute remaining”, because ironically it took 21 minutes to complete.

Alas, we have an update installed:

Screen Shot 2013-02-12 at 9.51.18 PM


10 screens, over a dozen clicks, and 21 minutes is not a speedy update. Microsoft, can you simplify this process a bit?

I do use Excel, Word and PowerPoint, however I’ve given up on Outlook and find myself using cloud-based storage like Google Drive and Dropbox much more in running my business.

The attraction to Google Drive is that there is no software to install, and my docs are in the cloud, and I can share them easily with partners and clients alike.

If cloud-based computing continues, then the past fortunes of Microsoft Office will surely dwindle.

Keep Safe, Install the Latest Java Updates


Computer safety is essential if you want to concentrate on running your business and keeping bad guys out of your computer. To that end I started up Quicken this morning to update my business records and then received an update for Java, so I accepted the prompt and kept my computer upgraded to the latest release. Here’s what the process looked like on a Windows 7 computer:

Screen Shot 2013-02-12 at 8.24.44 AM


So they call this Java 6, Update 39 – not really a catchy phrase but hey, these are software engineers.

Next, we get a welcome dialog for politeness:

Screen Shot 2013-02-12 at 8.25.08 AM

Then on the prompt to install Ask to my browser, I always choose to Unselect because I don’t want my browser toolbar cluttered:

Screen Shot 2013-02-12 at 8.25.30 AM

We find out how many devices actually use Java, like Carl Sagan used to say, “Billions and Billions…”:

Screen Shot 2013-02-12 at 8.25.43 AM


Finally, in less than a minute we have our latest Java release updated, and I can continue on with my Quicken.

Screen Shot 2013-02-12 at 8.27.02 AM


That’s Not the Better Business Bureau

Written: January 14, 2013

As a small business owner I receive my fair share of unwanted email messages, so today I wanted to show you what a typical phishing email looks like:

bogus bbb


Phishing is where the bad guys are impersonating someone else, like the Better Business Bureau, and then they want you to click a link or download a file, however this link or download will likely cause harm to your computer, so don’t do it.

What tipped me off that this was a bogus email?

  1. The email name is from yong_evans@newyork.bbb.org which is false because the BBB uses only email names like bbb.org and never newyork.bbb.org.
  2. I am not a member of the BBB, so they have no reason to be sending me an email.
  3. The email content has an opening line: Owner/Manager. If I were a member then they would use my full name, or probably my business name, but never the generic Owner/Manager
  4. Reputable companies do not send email attachments like a ZIP file.

Using precautions like this you can stay victim-free when reading email each day.

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