That’s Not the Better Business Bureau

Written: January 14, 2013

As a small business owner I receive my fair share of unwanted email messages, so today I wanted to show you what a typical phishing email looks like:

bogus bbb


Phishing is where the bad guys are impersonating someone else, like the Better Business Bureau, and then they want you to click a link or download a file, however this link or download will likely cause harm to your computer, so don’t do it.

What tipped me off that this was a bogus email?

  1. The email name is from which is false because the BBB uses only email names like and never
  2. I am not a member of the BBB, so they have no reason to be sending me an email.
  3. The email content has an opening line: Owner/Manager. If I were a member then they would use my full name, or probably my business name, but never the generic Owner/Manager
  4. Reputable companies do not send email attachments like a ZIP file.

Using precautions like this you can stay victim-free when reading email each day.

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Slowing Down Spam Comments in Your WordPress Blog

Written: January 12, 2013

I enjoy blogging on a regular basis with my customized WordPress web site, however I don’t much like it when spammers clog up my blog by submitting comments. The first step in slowing this bad behavior is to install and activate the Akismet plugin:


Clever spammers will always find a way around Akismet and so I recently starting receiving bogus comments from this guy:



I did a Google search and quickly found out that WordPress has a built-in feature to stop spam comments being sent from a specific IP address. Find this at: Settings> Discussion

IP blacklist


I typed in the IP address of to stop this guy from sending me any more bogus comments. Thank you WordPress for being so flexible to use, and now more secure at stopping spam comments. The only downside now is that legitimate comments from that IP address will now also be blocked, but I can live with that.

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How Not to Get a $100 Apple Gift Card from Frontier


Funny title, but I just had to share how Frontier sent me a wonderful mailer that promised either a $100 Apple Gift Card just to renew my existing service, or a $150 Apple Gift Card to add a new service.

Frontier thank you



I phoned the 888 number and was connected with a service representative that first asked for my 10 digit account number on my monthly paper bill. I told her that I don’t receive a paper bill because I opted into their paper-free program. I provided her my name, phone numbers, and address, but none of that was sufficient to appease her.

I looked at my Quicken record where it shows the monthly payment to Frontier, however there was no account number listed.

Finally, she explained that to qualify for the $100 Apple Gift Card required that I have two or more Frontier services, however I only have one service – FIOS for Internet.

I had no intention of adding a second service, so the call ended with me receiving no Apple Gift Card.

My tip to the marketing department at Frontier, don’t bait and switch me with an offer that clearly states:

“Renew your existing Frontier plan today and we’ll give you a $100 Apple Gift Card as our special way of saying ‘thanks’ for your loyalty.”

I think that loyalty rewards are wonderful, just not from Frontier.

Faster WiFi with Frontier

Written: January 8, 2013

I like to measure things and recently I noticed that my iPad and Android phones had slow speeds for upload and download in the range of 1Mbps, while my laptop on the same WiFi network was seeing speeds at least 10X faster:

Fast WiFi on laptop


To get the App visit the Apple App or Android Play stores and search for “speedtest“, on your desktop browse to:

A minute later I finished a Google search and discovered that the WiFi Router that Frontier ships to your home or office has a feature called Wireless QoS that is turned on, but instead should be turned off. To get a 10X speed up on your iDevices or Android devices login to your Frontier router with this address in a web browser:

Router login


You’ll see a main menu:

main wifi menu

Click the icon for: Wireless Settings

wireless settings


Now click the link for: Advanced Security Settings

At the bottom of the screen click: Other Advanced Wireless Options

A warning appears, Choose: Yes

At the very bottom of the screen click: WMM Settings

Finally we arrive at the screen which shows that WMM is Enabled, or turned on:

WMM on


Uncheck both of these boxes and click the blue Apply button, then your Router will tell you to wait while updating:

Please wait


At last, we are done with our WiFi changes:

WMM off


Run the speedtest App on your iPad or Android device and enjoy the blazing fast speeds:

fast wifi



I’m baffled as to why Frontier would ship their WiFi router with such a slow default setting on WMM, however I’m thankful that a quick Google search unveiled the 10X speed fix for my WiFi on iPad and Android devices.



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