Monday Morning Blues and an Apple Kernel Panic

Written: October 15, 2018

Ah, Monday morning, the least enjoyed day that starts out every week. I had a 9AM appointment with my physical therapist, but then they phoned to cancel and suggested that I reschedule for Tuesday. Hmmm. After breakfast I went to my office and clicked the mouse, which was supposed to wake-up my Apple MacBook Pro, instead I was met with the dreaded kernel panic message:

Apple Kernel panic

Apple Kernel Panic

I bought this laptop about two years ago, so I think it’s still covered under the Apple Care program. Once the computer started up I dutifully filled out the report and sent the info to Apple engineers.

apple trouble report

Apple Problem Report

No computer operates perfectly all of the time, so buyer beware, I recommend purchasing that warranty on your new computer, especially if you use it in business and cannot afford to be without one for any period of time.

Well, at least my laptop is working again, so I can dive right into reading my client email messages and planning work for the day. Bonus, it’s a sunny morning in Oregon, how nice is that for October?

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Mailchimp Unsubscribe, Epic Fail

Written: October 11, 2018

There are many ways for business owners to keep in touch with their clients and prospects, email being a big one as a marketing choice, however you must remember to let your email recipients opt-out of your messages. It’s part of Federal law called the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) passed back in 2003.

Today I received three email messages from three different organizations and I politely, but quickly clicked the link for Unsubscribe on two of them, and was removed from their lists. The third Unsubscribe link was from a message sent by the popular email firm Mailchimp:

Mailchimp email

Mailchimp email

Mailchimp unsubscribe

Mailchimp Unsubscribe

Clicking the Unsubscribe link brought me to a page on their site, where I dutifully filled in my email address, only to be shocked that the page didn’t accept my address:

Mailchimp fail

Mailchimp fail

Hmm, that’s not a good response to someone who honestly doesn’t want to receive so much email, and Mailchimp is a large company with many years of experience with email marketing, so somehow their system doesn’t think that my address is proper. I had to browse the site to find a place to communicate my dilemma in more detail, so hopefully Mailchimp will fix the glitch in their web site so that this doesn’t happen any more.

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WiFi Security, Keep Updated

Written: October 1, 2018

Like most small business owners I use WiFi at both my home office and client office, so today when I received an email from Netgear about my home office WiFi, I read it from start to finish because I want to be secure in running my business, not allowing some malicious hacker to peer into my business files.

Netgear Email

Netgear Email

This was an official email sent from a address, so my next step was to login to my WiFi router:

Router Login

Router Login

Once logged into the router, I had to find which firmware version was running, so that info is in the upper-right hand corner of the browser page:

Firmware Version

Firmware Version

Since my firmware for the WiFi router was already at version v1.0.0.124 I was all set, no action required, because I was at the latest release. Sigh of relief.

Running your business has enough challenges on its own, but many small business owners act as their own IT department and should keep their WiFi gear updated to the latest version in order to have the highest level of IT security against unwanted breaches on your business computers. The update process is pretty simple, usually it takes a few minutes of my time, but then in return it provides me with a sense of protection and security.

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Data Breaches and your Digital Identity

Written: July 27, 2018

In the past week I’ve received two email messages which have a Subject line that contains an old password used online. It was quite alarming to see my old password displayed, then I read the email which turned out to be a ransom demand. No, I didn’t pay the ransom demands in bitcoin, but I did find an interesting web site that catalogs all known data breaches, then lets you search for your email address to see if that address has been stolen during a breach along with other digital information. The site is aptly named, Have I Been Pawned.

Have i been pawned?

Here’s what comes up for my email address:

Data breaches

The first four breaches:

first four breaches

Last six breaches:

last six breaches

Of course, this free web site wants you to purchase their app called 1Password, however you can also protect your identity with strong passwords that you think up.


Since it had been several years since I last used that old password, I was basically safe from this ransom threat by email.

Most of your online accounts will send you a notification if your info has been breached, and then you can update your password as needed to stay protected from identity theft.

Stay safe out there.


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