Updating Jetpack in WordPress Causes Fatal Error

Written: December 4, 2019

I’ve been using WordPress since 2008 and the most trusted Plugins certainly come from the WordPress engineers at Automattic. Today when I started updating a few WordPress sites that use JetPack I was confronted with a Fatal Error message:

JetPack error
JetPack Error

Uh oh, then I received an email from my WordPress site noting that a Fatal Error has occurred. 

JetPack email

The bad news is that some fatal error occurred with JetPack, but the good news is that my WordPress site looks and functions OK, so it almost feels like a false positive. A quick Google search brought up this same issue, and we can safely ignore this error message, because it is just transient, not permanent.

So, go ahead, update WordPress, and if your JetPack site throws this error, just ignore it and get back to work.

Pitfalls of Using the Cloud

Written: October 20, 2019

A large part of the world economy hinges on the Cloud being up and running, 24/7, for 365 days per year. So far, so good, but what happens when there’s a glitch? Just today I’ve had two cloud-based issues:

  1. Google Home Assistant – couldn’t connect to the Internet with WiFi
  2. Google Docs – couldn’t create a new document


Google Home Mini
Google Home Mini
Google Docs
Google Docs

To fix the Google Assistant issue I had to un-plug, and then plugin the power cable, so somehow that got it to work with WiFi again. Strange issue because all of my other WiFi devices were working just fine. I’ve had the Google Home Mini for close to one year now, and this was the first time that it disconnected somehow from WiFi.

I’ve been using Google Docs for several years, and today was the first time that I was not allowed to create a new, blank document. After a few minutes I tried again, and then it did work. 

So, yes, the cloud is a wonderful concept, but it doesn’t work 100% of the time, because there will always be mysterious glitches that happen infrequently. At least now I can listen to my music playing while I type of this blog. 

Happy cloud-use to you.


Dropbox Phishing Scam

Written: October 7, 2019

I’ve been using Dropbox for years as a way to save all of my Invoices and PDF user manuals in the cloud, it works across all of my devices: Laptop, iPad and Android phone. An email today was suspicious because it claimed to be from Dropbox, but ended up in my junk email folder.


Dropbox phishing

At first glance it has nice formatting with an outlined box, and a pretty blue button called “View file”, but several things jumped out at me screaming scam:

Hopefully, you will also be suspicious of email that ends up in your Junk folder, although about 1-2 legitimate emails sent to me daily do wind up in the Junk folder by mistake. Just keep vigilant with all email messages, especially when they have a link or button for you to click. Just hover over that link and see what the address is before clicking it.


phishing address
Phishing address appears when you hover over the button

Email Notification Phishing

Written: September 30, 2019

An email just came in today warning me about: Undeliverable emails to your inbox. At first glance the message looked like it was auto-generated, but I knew that my email hosting is through ionos.com and nothing in this message had ionos.com listed.


My first response was to click on the From email field to see if this was coming from ionos.com:


So the aortiz@faciteck.com address isn’t ionos.com, so I’m 100% certain that this is yet another phishing scam, designed to lure me into clicking some link in the message. If I examine one of the message links by right-clicking, I can copy and then paste the link.


So I know from looking at this link that the phishing hacker wants to send me to another web site where they have compromised the site and added their own malicious code. The moral of the story is to be suspicious of all email messages sent to you, especially if:

As a courtesy I did visit the infected site at http://awaitingpickup.com and used their Contact form to alert them to a hacked web site, so hopefully they will believe me and then hire a professional to clean up the infected folders and files, then adding security to harden their site, making it more difficult for hackers to exploit their site.


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