Telecom companies love to offer us lots of services and upgrades, but often the process to order these services is cumbersome or requires a phone call. Working with TCT West, we came up with an elegant way to accept orders online for:
- Voice
- Mobile
- Internet
- Television
- Security
It’s all done with dynamic forms and the following video gives a good overview of what the process looks like:
This ability is called a Bundle Builder and was delivered in WordPress, so that TCT can make their own updates to pricing without hiring a web developer.
The logic used for TCT West is unique to their business model, however the concept can be applied to any telecom provider wanting an online ordering system.