In my small business I buy computer hardware to help me communicate with clients, do work and keep informed. Recently my Apple magic mouse died after only about three years of use.
This Apple mouse is a thing of beauty, and like most Apple hardware it's pricey at $69.00. My short-term remedy was to swap out the dead mouse with a Logitech wireless mouse and then plan a trip to my local Apple store at Bridgeport Village.
I've been using Logitech mice for decades and never had one die on me, oh well.
The amount of time required for me to buy the replacement Apple magic mouse was a business loss, and hopefully one that will not happen again. I'm thankful that my computer hardware and software enable me to run my web development business very efficiently, it's just when something goes down I lose my productivity gains.
Current trends say that we are replacing our laptops at a slower pace now and choosing to hold onto them longer than before.
I've been replacing my laptop every two years for a newer model, although I still buy used laptops like the MacBook Pro to be fiscally conservative. What has your experience been with hardware reliability and upgrading?