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Even PayPal Has Bugs

I use PayPal both in my business and for personal financial transactions because it is so easy to use, especially compared to a credit card. With PayPal I can checkout with just my email and password, however with a credit card I need to supply much more information:

  • 16 digit credit card number
  • 3 digit verification code on back of card
  • Expiration month, year
  • First Name, Last Name
  • Address
  • City, State Zip
  • Phone number

So just from a pure typing viewpoint using PayPal will save you time over using a credit card with every use.

Is PayPal perfect? No. Just today I received a $400 payment, so I logged in and planned to transfer that money into my bank account but was greeted with an odd sight because my balance should’ve said $400, instead it showed no balance:

 

paypal-bug

I’ve never seen this bug before, so I went looking for support and a phone number to call:

call-us

 

I was on hold for just a few minutes and then the support person listened to my bug report, acknowledged that it was a real bug and that PayPal engineers were working to fix the bug, so I just get to wait for my account balance to appear again.

After one day of patiently waiting the techs at PayPal have fixed the bug and my account balance is now correct. See, patience is a virtue..

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